We’ve invested in new EPOS systems
Corby and Fellas have recently installed new EPOS systems at our Otley and Bingley Garden Centres to improve efficiency and streamline the centres with the rest of the Yorkshire Garden Centres (YGC) group.
“The installation brings all systems and processes in line with Tong and Tingley, gives us data across all four sites and creates an environment for us to make better business decisions,” said Katie Young, YGC’s Head of Finance.
“In addition, the consumer benefits include an improved till experience, and our team benefit from a more intuitive, easy-to-use system.”
The installation was overseen by Diane Farrar, Group Tills and Customer Services Manager; Group IT Manager, Jason Wright and Jemma Jones, who was promoted from Tong to a Senior Supervisor role managing the revamped Tills and Customer Services department at Otley Garden Centre. She is responsible for ensuring accurate till records across the store and engaging the team of 15: “This is a huge improvement for our team, not just for front-end users who now have a much simpler till process, but for back-end users who will benefit from improved stock control processes. The excitement from the tills team is very encouraging, and the new system’s benefits are easily visible, so we’re all very pleased.”
Photograph caption: L-R – Jemma Jones, Tina Spencer, Katie Young, Diane Farrar
THE NEXT CHAPTER BEGINS…
with gardening at the heart of the centre
Phase one of the development plans for the Pool Road site includes new fixtures and benches for the outdoor plant area, a refurbishment of the garden space, a makeover for Hattie’s restaurant, a new roof for the giftware area and the creation of a Hearty’s Food Hall to showcase Yorkshire food and drink.